Privacy Policy
Effective Date: [1/05/2025]
At Tradeking, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our platform.
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1. Information We Collect
We collect the following types of information from users of our platform:
a. Business Information
Shop name, address, and contact details
Business registration numbers and business documents identification details
Nature of business, order history, and transaction data
b. Personal Information
Name, email address, phone number, job title
Login credentials (hashed and secured)
Communication preferences
c. Usage Data
IP address, browser type, device information
Platform usage behavior (e.g., page visits, clicks, time spent)
Location data (with permission)
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2. How We Use Your Information
We use the information we collect for the following purposes
To verify and authenticate business accounts
To provide customer support and resolve disputes
To improve platform performance, functionality, and user experience
To send updates, offers, and relevant business communications
To ensure platform security and prevent fraud
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3. Sharing of Information
We do not sell your personal or business information. However, we may share your data with:
Trusted third-party service providers (e.g., logistics, payment gateways, cloud services)
Regulatory authorities, if required by law or to enforce our Terms of Service
Partner businesses, where necessary for completing an order or service request, with your knowledge
All third parties are contractually obligated to protect your information and use it only for the agreed-upon purpose.
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4. Data Security
We implement robust administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, or destruction. These include:
SSL encryption for all data transfers
Secure servers with restricted access
Regular audits and security testing
Despite our efforts, no method of transmission or storage is 100% secure. We encourage you to use a OTP base login passwords and keep your login credentials confidential.
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5. Your Rights and Choices
You have the right to:
Access the information we hold about you
Request corrections or updates to your data
Request deletion of your data (subject to legal and operational limitations)
Opt out of marketing communications at any time
To exercise these rights, please contact us at [tradeking201@gmail.com].
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6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
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7. Retention of Data
We retain your information for as long as your account is active or as needed to provide you with services, comply with legal obligations, or resolve disputes.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page and notify you via email or in-app notification where applicable.
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9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact:
Tradeking
Email: tradeking201@gmail.com
Phone: 7084600681
Address: Vinayak Stationery & Grocery, Pisaur
Shivpur, Pisaur, Varanasi, Uttar Pradesh, 221003
